CDS Support Teams
Customer Commitment and Loyalty is our culture: We work with you every step of the way to ensure that CDS meets your needs
Clinical Diagnostic Solutions Inc. (CDS) strives to be the leader in customer support in the Physician Office Laboratory market. We are comprised of multiple departments that specialize in your specific areas of concern. CDS is here to provide a customer experience that exceeds any other.
Technical Support Team
Our staff are highly experienced in handling unique situations that face the Physician Office Laboratory market. We pride ourselves on providing knowledge-based solutions that go above and beyond industry standards. We continually collect data on incoming calls to improve the quality of response times ensuring the highest customer satisfaction. CDS understands that it is essential to offer superior support for our clients and their patients.
Customer Solutions Team
Our dedicated staff has been trained to provide the highest level of quality customer centered care. CDS has built a reputation with unmatched customer experience that resonates throughout the industry. We are here to develop a long-lasting relationship to create a customer-oriented environment.
Field Technical Support Team
Installation and Training
Our CDS Field Technical Specialists will make sure that your instrument is running properly, and your staff have been thoroughly trained on its use. We believe that by providing a complete and collaborative setup and training will help your laboratory staff experience the least amount of interruption to their daily routine.
Our CDS Field Technical Specialists will be available for on-site instrument support if required. Our Field Support network is constantly reviewed and expanding to provide the best support to you when needed.
Clinical Diagnostic Solutions maintains a steadfast reputation with customers and industry leaders for our dedicated solutions support teams. You can trust us to provide all the essential services to enhance our customer’s experience.
We Ensure You Always Get the Best Quality!
Clinical Diagnostic Solutions, Inc. (CDS) is a Florida based company, subsidiary of Boule Diagnostics AB, a global manufacturer of hematology instruments, reagents, calibrators and controls. Products especially designed for use in physician office laboratory, urgent care and middle to small size hospitals.
OUR MISSION is to provide the highest quality experience and products to you, our valued customers.