Clinical Diagnostic Solutions, Inc. (CDS) is closely monitoring the weather situation associated with Hurricane Isaias and its possible tracking toward Florida where our offices and technical support call center are located. Our main concern will be the safety of our employees located in that area but, as always, our next greatest concern is being able to support our customers. We are implementing our Hurricane Preparedness Plan to try and minimize any disruption in service response. Should Plantation end up being directly in the path of the storm, we will do our best to keep our phone lines open by using a routing system that will transfer calls to resources outside of Florida. We ask for your patience if our response time is delayed should we be forced into this mode.
For those of you who might also be directly impacted by this storm or have family/friends who would be impacted, we wish all of you a safe next few days.
We will do our best to keep you informed of any issues should they arise during this time.
Senior Vice President, Commercial Operations – USA